Curbside orders must be submitted 1-hour prior to client shopping

Monday (12pm), Tue/Wed/Thur (11am)

Serving*:      Residents of Byron Township south of 68^th St, families of Byron 

                     Center school attendees, referral from church/doctor/non-profit

Boundries*:  North to 68th Street & South to 108th Street

                     East to Disivion Ave. & West to Kenowa Ave.

                     AS OF 2014: NO NEW CLIENTS LIVING NORTH OF 68^th ST.

*TEMPORARILY - BCAC is serving all, regardless of location, due to COVID. New clients may be redirected to a local pantry if demand exceeds available food supply.

CLIENT FOOD CHOICE is a core value at BCAC, so we are putting safety and sanitation measures in place to provide a safe environment for clients:

• Food shopping is by appointment on Monday, Tuesday and Wednesday. A few slots are available for walk-up clients unable to make an appointment. No appointments are needed for Thursday and 2nd Saturday shopping. Clients will shop in the order they arrive. 
• Clients are not allowed in the parking lot until 10 minutes prior to appt.
• Shoppers need to wear a mask (masks/face shields available if you need one) and will sanitize hands before and while shopping.
• Only one person per family is allowed to shop. If you have physical limitations, no childcare, compromised health, or concerns about entering the building, curbside food pick-up is available.
• Touchless sign in includes having the barcode on your driver’s license/state ID scanned. A BCAC ID card will be issued if you do not have barcode ID.
• Clients will social distance and follow directional arrows on the floor. Simply put - stay behind your cart and keep your distance.
• Clients will bag their own groceries as they go. Pantry policies and item limitations are expected to be followed. Only touch items you will take.
• Reusable bags are not allowed in the pantry. You may bag at your car if you wish to use them.
• Closed-circuit video will be used to ensure safety protocols are followed. A pantry volunteer is available to help as needed (questions, spills, etc) 

*Those without transportation can call HealthNet for free transportation at 616.632.1015. Those who are quarantined or housebound can call 616.530.4080 for delivery.

More information about COVID-19 from CDC and Kent County Health Department.

FOOD ASSISTANCE AFTER COVID-19

New Clients:

Bring in the following documents during Client Pantry Hours. A brief interview with staff/volunteers will help establish a plan for assistance.

• Drivers License, ID card, Passport, or similar personal identification 
• Official document with name/address on it (utility bill, medical document, legal document, DHS document, etc)
• Staff or volunteer will collect basic info for confidential intake form

Established Clients:

Periodic reviews are held to adapt your care plan based on need and milestones. 

• File review every 3, 6, or 12 monthes depending on client care plan
• Provide yearly tax returns or income/expense documentation