Curbside orders must be called in at least 1-hour prior to client shopping

Monday (12pm), Tue (10am), Wed/Thur (11am)

All clients will return too shopping 1x/month unless approved prior to COVID for additional visits. Clients needing extra assistance should schedule a screening appointment to see if they qualify. Schedule a screening appointment by calling 616.583.4080 or ask for an appointment at the check-in desk.

Serving*:      Residents of Byron Township south of 68^th St, families of Byron 

                     Center school attendees, referrals from a church/doctor/non-profit

Boundries*:  North to 68th Street & South to 108th Street

                     East to Disivion Ave. & West to Kenowa Ave.

                     AS OF 2014: NO NEW CLIENTS LIVING NORTH OF 68^th ST.

*TEMPORARILY - BCAC is serving all, regardless of location, due to COVID. New clients may be redirected to a local pantry if demand exceeds available food supply.

CLIENT FOOD CHOICE is a core value at BCAC, so we are putting safety and sanitation measures in place to provide a safe environment for clients to shop:

• Food shopping is by appointment on Monday, Tuesday and Wednesday. A few slots are available for walk-up clients unable to make an appointment. No appointments are needed for Thursday and 2nd Saturday shopping. On those days, clients will shop in the order they arrive. 
• Please do not arrive more than 10 minutes prior to appointment time.
• Touchless sign-in includes having the barcode on your driver’s license/state ID scanned. BCAC does not have access to any info contained by the state issuing your license, but simply associates the bar code with your BCAC client file to expedite the check-in process. If you do not have barcode ID, a BCAC ID card will be issued to checking in with.
• Clients will social distance and follow directional arrows on the floor. 
• Volunteers will bag your groceries for you at check out. Clients are welcome to bring in reusable shopping bags to be used. 
• Closed-circuit video is used to ensure safety of our clients and congestion in the pantry. Volunteers are available to help as needed (questions, spills, etc).

*Those without transportation can call HealthNet for free transportation at 616.632.1015. Those who are quarantined or housebound can call 616.530.4080 for delivery.

FOOD ASSISTANCE AFTER COVID-19

New Clients:

Bring in the following documents during Client Pantry Hours. A brief interview with staff/volunteers will help establish a plan for assistance.

• Drivers License, ID card, Passport, or similar personal identification 
• Official document with name/address on it (utility bill, medical document, legal document, DHS document, etc)
• Staff or volunteer will collect basic info for confidential intake form

Established Clients:

Periodic reviews are held to adapt your care plan based on need and milestones. 

• File review every 3, 6, or 12 monthes depending on client care plan
• Provide yearly tax returns or income/expense documentation